The Importance of Software Testing for Businesses

Guest Blog from: Maverick Jones
Maverick Jones is a full-time geek and tech enthusiast. He likes to share his bylines and loves to gain audience attention.

Table of Contents

  • Introduction
  • What is Software Testing?
  • Types of Software Testing
  • 7 Reasons of Software Testing Being Important for Businesses
  • Conclusion

In this digital world, software is the one thing that influences a far bigger audience these days. It enhances the business prospects, contributes to upscale life standards, offers services to large audiences in less time, and evolves a smart world. Besides this, the software offers an industrial impact and plays an important role around all the walkways of people. But for this, it requires a fail-proof and smooth functioning of the software. And the main reason behind it is that software failures can shatter the business. Therefore, testing any software is a must.

Software testing ensures that the software performs adequately and offers user satisfaction. Testers make sure that the performance of the software is not sacrificed and for that, they run various tests using both manual and automated testing approaches.

In this blog, we will learn more about software testing and see how this concept enables business software to work smoothly.

What is Software Testing?

Software testing is a very critical process that offers an analysis that enables the testers to identify and evaluate the application. It determines whether the newly developed app meets the Business Requirement Specifications. It is a continuous process and is popularly known as Software Testing Life Cycle. This process works along with the life cycle of software development.

Software testing verifies each functionality at every stage and validates the app performance with the need. Besides, when it comes to checking software perfectly and delivering bug-free software, the approach of software testing can help in improvising the functionalities and usability of apps. With different types of testing approaches, software development companies test applications and make them safer for their clients.

Types of Software Testing

Software applications can be validated and verified in two ways. By applying two different types of testing – Automation and Manual Testing.

Automation testing is an approach where the testers write different scripts and then they rely on external software to perform software tests. Besides, when the testers want to double-check the product’s quality, even the manually tested software has to go through the automation tools. And this is the type of testing that assures great accuracy level and cost-efficiency. Besides, it also saves a lot of time.

Besides, manual testing is quite different. And as the name suggests, it is a very simple process of testing the software manually. It doesn’t require any type of automated testing tool that enables the testers to check the software automatically. Instead, the tester can work on the software and perform the testing process. The manual tester can easily detect errors and bugs by following through with different levels.

7 Reasons of Software Testing Being Important for Businesses

Here are some of the top reasons that show the importance of software testing –

1.   Security

Security is one of the most important reasons for software testing. And to consider it can be the smartest choice of it all. Security is considered a very crucial, sensitive, and vulnerable part of software testing. Besides, there are situations in which all the important details and information of the company gets stolen away. Therefore, security is considered the most reliable reason to make people believe in the quality of the software. Security is one thing that ensures that the product is safer to use.

2.   Customer Satisfaction

The main objective of the business owners of the products is to provide the best services and better customer satisfaction. In order to offer quality and customer satisfaction, adopting a software testing process is essential as it provides the perfect user experience. As the software development company tries to develop the best software for their clients with a testing approach, they will earn a reputation for reliable clients.

Therefore, to get praise from the clients and offer them a system that enables long-term benefits, having a perfect software testing approach is very important. A properly tested and secured system earns the client’s trust easily and also becomes safer to make transactions.

3.   Product Quality

To ensure that some of the products come to life in a secured manner, following the requirements of the product is necessary. The product you offer to the clients must be such that it serves them in one or another way. Besides, it must always bring out value as promised. And to make sure that it functions correctly by offering an effective customer experience, testing the products before their launch is necessary.

Every testing team must check the compatibility of the device before launching the product or application. For example, when you are planning to launch a software, checking that it is compatible with different devices and operating systems is a must. This shows the quality of the software.

4.   Saves Money

Software testing comes with various benefits and one of them is cost-effectiveness. This is the main reason why organizations go for software testing services. The software testing comprises a bunch of projects. When the testers find bugs in the early stage, fixing those bugs doesn’t cost much. Therefore, it has become a prerequisite.

Every business owner hires a tester or quality analyst who has great experience and thorough knowledge of the projects.

5.   Determines Software Performance

When an application or software has low performance, it brings down the app’s reputation in the market. The users no more prefer to use that application and even stop trusting the company that offers such products. And eventually, the company’s reputation also suffers. Therefore, every application or software must never be introduced in the market without software testing.

Once the software is tested and its performance is perfect, it must be launched in the market. And even after the launch, to keep the reputation of the product intact, continuous testing becomes necessary. Basically, if the performance of the software goes down, everything goes to waste. Therefore, considering software testing is the best option in determining the software performance is a must.

6.   Easy to Add New Features

When the code is old and interconnected, it becomes more difficult to update. And this is why tests are performed that counteract this calcification tendency and enable the developers to add new features to the software. But when the software developer is new, changing older parts of the code becomes horrifying for him. And this is where test results come in to offer every detailed information about the broken parts of the code.

This process enables the business owners to make their products stand out in the market.

7.   Enhances Development Process

With the help of Quality Assurance, the software testing services providers can find an array of errors and scenarios. And once they get a hold of the information about bugs, the developers can easily help in fixing them in very little time. the same in no time. To have such a smooth development process, the software testers should work with the development team parallelly in order to accelerate the procedure.

Conclusion

As seen in this blog, the importance of software testing is of high value in the world of software development. Software testing is a fine whole process that ensures the perfect quality of the product. Besides, testing also offers better usability, enhanced functionality, and reduces maintenance costs. Therefore, whenever you hire a software development company for your project, make sure to hire a team that has expert software testers who can use the latest tools and techniques to secure your product.

This Blog was provided by: Maverick Jones
Maverick Jones is a full-time geek and tech enthusiast. He likes to share his bylines and loves to gain audience attention.

Buy the Best Software for Your Business with These 5 Steps

Guest blog post by Gloria Martinez.

Too many entrepreneurs have purchased software after watching a slick demo only to experience buyer’s remorse soon after. As a business owner, you want to buy software that delivers the value it promises, whether you buy it off the shelf or on a subscription basis.

This article shows you five crucial steps to buying software that fits your budget and needs:

  1. Assess your needs
  2. Seek buy-in
  3. Compare multiple options
  4. Mind the cost
  5. Pick a solution

Continuous Testing Blog from Eran Kinsbruner invites you to read on to find out more.

Assess Your Needs

Buying decisions that take into account all the facts result in satisfactory software purchases. Assess your needs before you make a substantial investment in software for your business. For example, if you’re looking to register your business as an LLC, then you may want to work with an online formation service that can help you correctly file the paperwork. You can call the Zen Business phone number to learn more about the process.

It’s important to break down which software and/or services will best serve your business before you consider purchasing anything, especially when you’re operating on a very tight budget.

Get Buy-In From Stakeholders

As the owner of the business, you may have the authority to make a unilateral decision on what software to buy. Still, it’s important to get buy-in from your employees, managers, IT team, and customers. Carrying out a comprehensive needs assessment helps achieve buy-in from all these stakeholders.

Take into account how implementing new software or replacing your current system will affect your processes, habits, hardware, and work culture. Purchasing new software often leads to significant changes in your operations. Let your employees know how these changes will affect them so they’re well-prepared to adjust.

Compare Prospective Software Solutions

Once you get stakeholder buy-in, start reviewing prospective software solutions. Narrow down to a few top-tier software providers. Your exclusion process should rely on questions based on the needs you identified in your needs assessment.

Here are a few examples of questions to guide you:

  • What are your must-have and nice-to-have features?
  • How much data storage do you require?
  • How much customer support will you need?
  • Do you want an on-site or cloud-based solution?
  • How scalable is the software?

Your budget also determines the software solutions you consider. A feature such as live chat support may drive up the price but may be worth the investment.

Consider the Cost

Research all the costs involved in purchasing and implementing the software to ensure you’re prepared. Here are a few considerations to make.

  • Is the software available as a one-time purchase or SaaS solution?
  • For SaaS solutions, does the provider offer a discount for annual billing?
  • Does the contract, if any, include an early cancellation penalty?
  • How much will it cost to scale up?
  • Is support billed separately?

Getting answers to these and other salient questions ensures you purchase software that fits your needs and budget.

Choose a Solution

You’ve whittled down your shortlist to one or two suitable software solutions. Take a multi-pronged approach to ensure you get the solution all stakeholders will find satisfactory.

  • Use a trial period to test the software.
  • Research the vendor by reading customer reviews.
  • Ask your industry peers who use the software their thoughts on it.

Again, consult your needs assessment to determine what trade-offs you’re willing to make.

As a business owner, your bottom line is an essential KPI. You want to optimize the returns on your software investment. The steps outlined in this article will help you buy the best software for your business.

This is a guest blog post by Gloria Martinez.

Gloria loves sharing her business expertise and hopes to inspire other women to start their own businesses and seek promotions in the workplace. She created WomenLed.org to spotlight and celebrate women’s achievements

Understanding The Role Of Software Testing In Cyber Security

Gust Blog by: Kanika Vatsyayan is Vice-President – Delivery and Operations at BugRaptors 

Over the years, Cyber Security has become a highly sensitive and significant aspect of the IT industry. And it is very natural with hackers leaning on some more advanced approaches to breach public and private networks inspecting the personal information of various organizations.   

Most importantly, these cyber-attacks have the potential to feed on business data from any small or large organization using high-end technology to attack digital systems. As per the reports by weforum, approximately $5.2 trillion worth of data would be put at stake because of cyber-attacks from 2019 to 2023.   

However, software testing has emerged to be a practice that has helped streamline the cybersecurity factor restricting hacking and diminishing the chances of any threat to data. In other words, software security testing services has turned to be a trusted shield against cyber-attacks and therefore has gained extensive popularity amongst the IT sector.   

Importance of Software Testing  

With past incidences like the WannaCry ransomware attack of 2017 and the Yahoo breach of 2013, organizations are at constant threat of cyber breaches, deploying a perfect software testing strategy should be an ideal agenda to keep things protected. However, the limited propagation has made security testing an even more complex process to understand.   

Above all, there exists a significant irony in the current approach towards software testing for cybersecurity as the present focus of the development enthusiasts is centered around the new development practices. This cuts the scope of improvement for already released technologies and makes them more vulnerable to hacking due to major security gaps.  

Thus, there is an immediate need to realize the current circumstances and make continuous software testing and DevOps an essential part of the organization’s development practices to improve the entire working propaganda. However, the process needs companies to immediately locate software testing professionals to help with planning the cybersecurity initiatives while driving quality throughout the project pipeline.   

Also, the adoption of security testing services would not only aid the security process against unexpected cyber-attacks to industries like healthcare, finance, banking, etc. while improving the entire development design. In a nutshell, the right approach towards software testing could help drive a mature security practice that will run through different stages of the development lifecycle while aligning with cybersecurity objectives.  

Penetration Testing & Its Importance For Cyber Security  

Over the years, different surveys have revealed that 75 percent of cyber-attacks happen due to insecure code that makes the application unstable. Also, the shift of all the operational processes, as well as day to day tasks to third party applications that have access to global user data, have become the prime spot for cyber attackers.   

Therefore, it is necessary that your developers, as well as security testing service provider in India, both aim at improving the source code quality for any tasks that involve the use of data. However, the process to overcome any such code issues require correct implementation of the techniques like penetration testing as it works on how the code connects with the application.  

Penetration testing is a technique that highly resembles a cyber-attack or actually an intentional cyber-attack made on the application to identify all the system vulnerabilities. Moreover, penetration testing is a highly effective practice that helps meet the goals related to web application security as it helps to improve the Web Application Firewall or WAF protection.  

Intelligent System Security Checks  

Penetration testing is more of a test design arrangement made to work on security against any attempt made on hacking. Even the tools used during penetration testing are made to replicate the cyber-attacks with the objective of getting over any system vulnerabilities.  

Underline Weak Segments  

Another significant aspect of using the penetration testing approach is to identify weak links within the software code. The practice improves the scope for protecting the personal user data, card details, or any transactional record that might be at threat. In short, penetration testing works by analyzing the security vulnerabilities of the system and use them in strengthening the system structure against possible cyber threats.  

Added Network Security  

Penetration testing is a powerful technique that could help developers and software testers to work on improving the high-speed internet like 5G network security as well as applications running on the network. When implemented through a dynamic approach, penetration testing could help the users to identify any potential vulnerabilities related to the system for preventing any chances of attack. Also, the security-related information can be used to work on compliance goals and plan the security response time to make system protection more definite.   

The Crux: Planning Cyber Security With Software Testing  

Though penetration testing is a highly efficient software testing practice that is made to simplify the test operations related to cybersecurity, running through other dimensions of testing could help make things better.   

For instance, pen testers could consider escalating their cybersecurity initiatives by using advanced cyber penetration techniques. This would not only help make the system more secure but have a complete idea of the likely cyber-attacks that could be planned in the near future. Such arrangement allows tracking of methods that can be imposed by attackers and therefore can be used to prevent any hacking incidents.  

All in all, working on the cybersecurity component of software testing is a sophisticated practice that needs testers to analyze all the aspects of the technical landscape. It is not only made to expose potential attacks before they occur but rather uses a similar set of tools and approaches that can be used by hackers. Furthermore, it cuts off the chances of any security compromises that may happen with devices running on public networks.   

In a nutshell, software testing has redefined the entire concept of cybersecurity, offering solid protection to the user data as well as development companies. Thus, it is crucial that development firms should start recognizing the importance of software security testing services in the organization when they need to put off any prospective threats as it will not only help users to experience the best of the web but development companies to enjoy sustainable growth.   

All the best!  

 Author Bio:  Kanika Vatsyayan is Vice-President – Delivery and Operations at BugRaptors who oversees all the quality control and assurance strategies for client engagements. She loves to share her knowledge with others through blogging. Being a voracious blogger, she published countless informative blogs to educate audience about automation and manual testing. 

Expediting Web Testing with Puppeteer and Instant Test Automation Technology

The digital landscape has significantly advanced over the past 1-2 years. The new normal in web applications include a shift toward progressive web apps (PWAs), advanced responsive websites, and Flutter apps.

Ensuring both functional as well as API testing of such advance web applications is becoming harder and harder. While there are valid test automation frameworks like Selenium and Cypress, these are covering only a subset of what is needed to complete the entire quality aspects across multiple environments.

New Normal: Instant Test Automation

To address the testing challenge over time, across multiple environments, and with big and dynamic data, tools need to be more intelligent, and utilize AI/ML to really track trends, predict issues prior to them becoming more serious, and guide the developers and testers in real-time.

An instant test automation technology that can leverage a standard test automation framework such as Puppeteer to auto generate both functional as well as API tests on the fly and as things change is a game changer for app developers. This provides alerts and insights in real time that the team can act upon and move much faster.

The way sch solution works is through modeling the website under test, auto generate based on traffic and AI proper tests and runs them to provide the proper insights.

Setting up such solution is easy and needs to be done only once. Also, such tool fits systems that are built atop cloud-native, containers and Amazon ECS.

Benefits of Shifting into Instant and Intelligent Test Automation

With the need to shift left, release faster with confidence, and handle large and complex environment, teams can benefit from a self-generating testing solution that really covers more grounds that a typical code-based framework would. This does not mean that there are no benefits or need for such frameworks like Selenium and others, however, with tools like UP9, teams can complement the code related functional tests with an additional layer of quality validation that touches reliability, APIs, services, security and much more.

Case Study: Quick Tour of Puppeteer & UP9

I took the Google puppeteer framework and connected it with UP9 to try generating a nice model and test automation assets on my local machine.

After following the basic NPM installation instructions, it was easy to launch a local browser and record traffic using the tool.

From my terminal I would then run this command (‘my.new.workspace’ could be any name that the developer selects):

up9 tap:start my.new.workspace

Once I ran that command, using puppeteer, UP9 launches a chrome browser that I can start using to navigate to my website for recording all traffic, actions, API calls and other services. Upon closing the browser, the tool will process all of the flows and generate the model.

Here is the auto generated workspace that was created based on a quick tour I ran with UP9 on the Perforce and Perfecto websites:

The workspace consists of few views:

  1. The generic workspace with all the high-level services model (diagram),
  2. The contracts that were used in my recording,
  3. A detailed traffic analysis with the entire API calls,
  4. Tests that were created and mocks to be used across different environments.

These views were perceived and constructed based on service-traffic, following from the observers of UP9 that were assigned to my designated workspace.

As part of my journey, I landed on the Perfecto free-trial website, and the tool was able to generate the API calls (Request/Response) and allow me to validate that is was working as expected (see below)

If I wanted to also run my auto-generated tests, I have within the UP9 portal (fully SaaS and web-based) a tests area from where I could launch my tests as well.

Bottom Line

As the DevOps market mature towards more intelligent testing using AI and ML, and as the systems under tests (SUTs) are also progressing, there needs to be a realization within the teams that their processes could be improved dramatically using such technologies. Developers productivity together with consistent app quality were a CIO/IT manager top of mind for a long while, and with the recent advancements in the market, teams can really enjoy a new era of smarter ways of working.

Defect Detection and Security Prevention: How does Shift-Left Adoption Helps?

Dzuy Tran
Guest Blog by Dzuy Tran, Klocwork and Helix QAC Senior Sales Engineer, Perforce

Essentially, Shift-Left is the practice finding defects and preventing them early in software delivery process. This is done by shifting the scanning of defects to improve code quality process to the left of Software Development Life Cycle (SDLC), which is usually composed of four phases of activities:  design, develop, test, and release.

Shift-Left also applies to software security testing (SAST). The aspect of shifting left on security is one of a set of capabilities that is the result of higher software delivery and organization performance.  According to the 2020 state of DevOps Report published by Puppet Research, high-performing teams spend about 50% less time remediating the security issues than low-performing teams.  By better integrating information security (InfoSec) objectives into daily work, teams can achieve higher levels of software delivery performance and build more secure systems with approved compliance standard library and compliance scannable SCA tools.

Production Defects are Costly.

How Does Shift-Left Help Reduce Product Costs?

Production defects are costly, as an identified defect costs about 30 times more than the same defect fixed in development and takes about 5 times longer to resolve. What is more, certain industries — such as embedded software, medical devices, and high-value transactions — experience even higher costs and reputation damage from bugs.

In addition, fixing defects in testing costs about 10 times more than development and takes only about twice the time it would have taken before checking in the code. In waterfall development, it would not present a substantial difference. However, in the continuous integration assembly line methodology, defects found in testing still break the build.

Shifting Left Effectiveness

Shifting left defect detection — from testing and production to developers — is not a new concept. Rather, it becomes more and more critical as software is integrated into more mission-critical systems, IoT devices, and backend enterprise operations. As a result, the cost and impact of production defects increases as well.

When defects are discovered, developers must then find the contributing factors and fix them. In complex production systems, it is not usually caused by a single issue. Instead, it is often a series of factors that interact with one another to cause a defect. This goes for the defects that are found involving security, performance, and availability — all of which are expensive and time-consuming to remedy, and often require some architectural changes. The time required to find the defect, develop a solution, and fully test the fixes are unpredictable — causing delivery dates to be pushed back.

How Effective is Shift Left for Defect Detection and Prevention
The shift left process, optimizes continuous delivery workflows by reducing build pipeline

breakage. It also allows developers to spend less of their time on diagnosing problems and more time on preventing them during development. 

In addition, shift left should help enforce more discipline and create awareness of software quality. However, there are also other tools and techniques that can shift-left the defect detection responsibility to the individual developer:

  • Desktop Static Code Analysis (SCA)

Static code analysis automatically finds potential defects or security vulnerabilities in the source code prior to running the application. SCA tools — such as Klocwork or Helix QAC — can be light and look primarily at code syntax, or more sophisticated and examine the complex application execution paths. Industries such as automotive, healthcare, and aerospace mandate the use of such tools in the testing and validation phase.

Integrating SCA at the build or CI process improves quality and security. True shift-left requires wide adoption of SCA at the developer’s desktop, scanning and cleaning the code prior to checking in rather than waiting for the build to fail.

  • Use Code Frameworks

By using code frameworks, code components, or libraries, both commercial and open source reduces the volume of custom code developed and therefore eliminate defects making their way into the build. Standard “plumbing” tasks – such as complex UI elements, math and analytics algorithms, data mapping, networking, and so on – can be handled by code libraries while developers focus on true business logic code.  Properly tested frameworks that are supported commercially or by a vibrant community, proactively shift-left problem detection by not introducing “plumbing” code defects to begin with.

  • Developer Side Application Performance Management (APM)

Application performance management solutions provide production performance and failure alerting, which includes analytics designed primarily for production. It’s unusual not to have comprehensive monitoring in place for production applications. Plenty of commercial and open-source solutions are available for different cloud and on-premises environments.

However, they are not built with developers in mind. Lightweight APM tools designed specifically for developers shift-left performance problems and error detection to the developer desktop. Desktop APM — such as XRebel APM for Java and Zend Server developer edition or ZendPHP for PHP – allows developers to proactively optimize code before it enters the integration phase.

  • Standardize Environments

Adopting a standard, automatically generated application stack and virtualization or containerization that matches the production environments is another shift-left practice. It shifts a class of errors to the developers’ responsibility by not introducing them to begin with. In the cloud or on-premises, standard application stacks reduce chances of configuration and environment mismatch issues from making their way into the build.

Shifting-Left for Security Prevention

Security should be everyone’s responsibility. So, by shifting the security review process to the “left” or earlier in the SDLC phases requires several changes from traditional information security methods with additionally scanning for security vulnerability. However, that is not a significant deviation from traditional software development methods on closer inspection:

  • Get InfoSec Involved in Software Design

The InfoSec team should get involved in the design phase for all projects. When a project design begins, a security review can be added as a gating factor for releasing the design to the development stage. This review process might represent a fundamental change in the development process. However, this change may require developer training.

  • Develop Security-Approved Tools

Providing developers with preapproved libraries and toolchains that include input from the InfoSec team can help standardize developer code, and the tools should include a SCA tool — such as Klocwork or Helix QAC — to scan for any security vulnerabilities in the code, such as tainted-data, cross-site scripting, etc.

Using standard code makes it easier for the InfoSec team to help with reviewing it. Standard code also allows automated testing to check that developer is using preapproved libraries. This can help scale the input and influence from InfoSec teams.

  • Develop Automated Testing

Building security tests into the automated testing process means that code can be continuously tested at scale without requiring a manual review. Automated testing can identify common security vulnerabilities, and it can be applied uniformly as a part of a continuous integration pipeline or build process. Automated testing does require you to design and develop automated security tests (pre- and post-software releases), both initially and as an on-going effort as new security tests are identified.

Blending Quality and Security to Create DevSecOps

The traditionally separate relationship of development and security is long overdue for evolution, which has culminated into a cultural shift known as DevSecOps. The name suggests a blending of development, security, and operations. The DevSecOps methodology is built upon the “shift-left” philosophy of integrating cyber-risk management into the architecture and development process from inception. Built-in, not bolted-on, as they say.

With DevSecOps, security is baked into the code from the start, during the early stages of development. Security is part of the architecture, and the application of automated testing throughout the development process drives a higher level of both product quality and DevOps security. Security issues present earlier, making life easier for developers and less costly for management.

This blog was Created by Dzuy Tran, Senior Sales Engineer, Perforce Software

Dzuy Tran has over 30 years of experience in designing and development of Hardware and Software Embedded Systems, RTOS, Mobile Applications and Enterprise Systems. He helps customers when they have technical questions, assists with Proof of Concepts, and conducts demos of the Static Code Analysis tools and help guided customers on DevOps implementation processes and Continuous Integration deployment. Dzuy holds a master’s degree in Computer Science and Computer Engineering from National Technological University.

How to Achieve both Coding Standard and Security Coverage Together with Safety Compliance

Majority of organizations are already deep in their DevOps maturity. Most researches are showing over 40% that adopted the process, and are moving towards automated processes, shift-left, and fast delivery of value to customers.

With that in mind, these organizations that span across different verticals from automotive, financial industries, gaming industries, and many more, need to not only deliver high quality code, but also in many cases meet and comply with specific standards and regulations.

If to only focus on the above compliances, teams must bake into their CI/CD pipelines the scanning against such standards, and ensure that they keep up with modifications that are constantly happening across these.

In addition to the above, there are also very important and critical compliances like Autosar (automotive open system architecture), OWASP (top security vulnerabilities), CERT, CWE, PCI and others.

When dealing with smaller teams, managing the code safety and compliance might be easier, however, when you are 1 squad within a bigger DevOps organization, this requires better governance and control. Keeping up with code changes, merges into different branches, while running continuous testing suites, performing code reviews, and SCA (static code analysis) becomes quite challenging.

Building the Perfect Mix : Safety and Compliance together with Code Standards Adherence

To obtain the right mix, continuously, teams must strategically plan their pipeline in a way that democratizes both continuous functional testing, non-functional testing together with the entire sets of compliances and code standards quality assurance.

If to analyze the above famous DevOps lifecycle diagram, teams can put the proper activities in the right phases of their cycle to cover all of their required goals.

If to look into an example, using an open-source GPS tracing repository , this project has various modules, and quite a lot of Java classes. Ensuring that the code adheres to the proper Java coding standards, as well as does not violate any of the OWASP items, continuously and from CI is not an easy task.

In the below screenshots, you can see that by running a simple Maven SCA job within CI as a batch project upon each code change, can easily generate a comprehensive report (In my case, I am using Klocwork SCA tool):

“kwmaven clean install compile -Dmaven.test.skip=true”

As soon as I run from the project folder the above command, a full build and scan are being performed on the entire code base, using specific compliance modules that I predefined. The developer receives at the end of his Jenkins job a detailed report and can also login to the KW dashboard to review each and every issue or violation (below is a snapshot of the post build report).

In the above case, I was using Java, and was configuring the below sets of compliance coverage to use for the scanning. Obviously, if I was to cover an app from the automotive or other embedded software industry, I could have added an additional taxonomy/ies.

From a process perspective, the developer should follow the process of per each code change, run a build (either using the team CI trigger, or his own local CI. Once he receives a clear report without critical issues surrounding safety, security, and other code quality standards, he can pass his changes toward the next phase of integration testing, functional regression testing and pre-production activities.

It is clear that such code scanning and quality activities, must be filtered properly to avoid redundant noise, false negatives, etc. This is why, relying on SCA tools that can grant the developers the option to filter by severity, modules, configurations and compliances, allows getting the job done while not overwhelming them with irrelevant feedback.

In the above Klocwork zone within Eclipse (or IntelliJ), users could filter through the relevant columns the issues by Severity and more.

To summarize this post: Teams especially within Agile and DevOps practices can enjoy both types of quality gates by employing SCA tools together with coding standards under the same source base, and once these activities generated Green lights, they can allow testing teams to run their jobs with higher confidence.

In most organizations, testing teams are requiring as a pre-requisite to starting their regression an SCA audit report showing that no major issues were detected within the build cycle.

Keep in mind that the above process and tools is 100% automated, and runs within CI which means, ever for large code bases, this is a few minutes of scanning to get to the quality gate with a peace of mind.

The Future of Test Automation Must Be Intelligent

A decade of Agile, DevOps and Continuous Testing is behind us. I heard this week in a conference I was presenting the phrase “Agile is Dead” and other claims about testing being inefficient in many ways.

While many tools have evolved over the past years, and test automation practices and lessons learned have been communicated to practitioners, it is IMHO not enough to move the needle on the efficiency of test automation and continuous testing – especially in the demanding and ever changing digital space.

To have a better DevOps pipeline, and to minimize both the waste as well as the level of escaped defects, testing and especially test automation must become smarter.

In this post I would list the opportunities for test automation to be more intelligent.

WHAT?

Test automation intelligence should guide engineers on which test automation scenarios to execute, automate if missing, and continuously maintain. This is one of the most complex debates within each automation team – WHAT TO AUTOMATE?

Answering this question is never easy, requires risk management, tradeoffs, and often guessing. In addition, it does not always align with the sprint time frames, hence, being thrown out of the software iteration.

With more intelligent solutions that are based on production data, business driven decision making, code analysis, teams will be in a better position to make such decisions.

I love the below visual that Ingo Philipp and originally, Michal Bolton drew around testing is always sampling. This shows that test automation usually addresses what we know about risks and the product out of the entire ocean of risks and features that we either don’t know, cannot assess, or things that were addressed in the past and there isn’t sufficient data to advise whether we should continue using.

New tools that are rising such as Launchable, SeaLights and others aim to help answer some of the above questions, and to help form a continuously relevant regression suite that matches the most recent product code changes, history of defects and more.

WHEN?

The second question that needs to be answered in a more intelligent way is – When to automate and execute my test scenarios? Some say – everything , everyday, some say – everything shifts left, and some are breaking the tests based on personas, skills, and naïve objectives.

Scheduling and deciding which tests to run when must be smarter, and needs to be tied to the overall process, the feedback loops, and the ability of the developers to act upon such execution feedback. If testers throws on the developers to late or to early the results, it makes it unrealistic for them to prioritize, resolve and fix.

Intelligent systems, must be able to determine based on the above WHAT section, which test scenarios, types, and cadence, such should be executed. In an ideal world, an intelligent system would be able to split between CI, BAT (build acceptance testing), integration, regression, NFT and production synthetic monitoring the entire test suites.

As the above diagram suggest, the pipeline has a pre-defined set of quality gates, phases, and milestones to manage and mitigate risks. An intelligent testing system should effectively place all the right test scenarios –CONTINUOUSLY– in the right phases. Keep in mind, the right test cases change from one release to the next.

WHICH?

Now that WHAT and WHEN questions are addressed, it is important to have a smarter approach into test automation coverage – on WHICH platforms and environments should my test automation scenarios be running constantly? Which mobile devices, which desktop browsers? which backend configurations are important? which data-driven scenarios should be plugged into the test cases? Which load and KPIs should be applied so I get the proper user experience feedback from my testing? and more.

Determining the WHICH in test automation is an art, and require data analytics, market research, customers validation, production monitoring, AIOps systems and more, but it is an imperative for success.

WHY?

After determining few WHs questions in test automation above, it is time for the analysis part of test automation intelligence – We defined what to automate, when to run, and on which platforms and environments, but once executing the tests, can we efficiently determine WHY tests are failing? What is the root cause per each failure so we lower the time for resolution (MTTR)?

Here, intelligent reporting platforms are critical in minimizing the feedback loop, the future decision making on which tests are of higher value, which platforms are more flaky then others and much more.

Without a solid test automation analysis platform, a great chunk of teams investment in testing can be of waste.

It is not that complicated to realize why tests are constantly failing, and put them into buckets of failure reasons. Perfecto is doing that in an automated fashion through its smart reporting SDK, and allows teams to filter a lot of the test noise post a regression cycle completion.

HOW?

Test creation has always been one of the hardest and most challenging task for SDETs and business testers. It includes great technical skills, meeting short time windows for automation, and requires deep understanding of the product requirements to really automate what’s expected. While many test automation frameworks evolved over the past years, Including Selenium, Appium, Espresso, XCUITest, and Cypress, these are all code based frameworks that even when coming on top of a BDD platform, they are hard to maintain over time, and analyze when they result in a failure.

New and more intelligent test automation frameworks that are codeless or low-code have grown and are becoming a new reality of test engineers. Such tools can really help address few key challenges that are prominent. Time to automate, time to maintain, flakiness and skillset gap. Intelligent test creation that is plugged with a TIA can be the future of smarter test automation, and enable practitioners to create the most relevant test scenarios with minimal maintenance and shorter amount of time. As I am writing this blog, such tools are still growing and have a lot to prove to the world prior to being widely adopted, but this in my mind should be the future of test automation, and once this is in place, connecting these tools to the cloud for parallel and scaled testing will be the ultimate solution for continuous testing.

BOTTOM LINE

A lot of what is written in this blog already exists to some extent, some if being developed these days and will be available in 2021. It is important to start drawing within each DevOps team the future of test automation goals and objectives and learn how such solutions will fit the process from test automation creation, execution, maintenance, analysis, TIA, defect management, quality governance and more.

This year, I launched my 3rd book that focuses on “Accelerating Software Quality: AI and ML in the Age of DevOps“. This book looks at the modern DevOps and explores how using AI and ML and smarter algorithms, teams can maximize their productivity and deliver more quality functionality faster.

There is a lot to get excited for in 2021, and especially around test automation in DevOps – Happy New Year and Good Luck in your Future of Test Automation

Code-Based Test Automation vs. Codeless Automation

 

As more advanced technologies are entering the continuous testing landscape powered by AI/ML, organizations and especially, practitioners, are debating which is better, and why if any should they adopt codeless test authoring solutions?

In this blog, I will be providing the various considerations to switch, and/or combine between the 2 test automation methods.

TL,DR –> There isn’t a magic answer to this debate, and there isn’t a method that is good vs. bad.

Top Considerations

To better address the question on when and why to use either methods, here are the top items to consider, not listed by importance, since each team might relate to different objectives and priorities:

  • What are the application use cases and flows to automate?
  • Which persona is going to create and maintain these scenarios?
  • What are the skill-set within the team/individuals for the job?
  • Is the app under test Mobile/web/responsive/desktop?
  • What are the time constrains for the project, and what are the release cadence going forward (weekly/monthly)?
  • Is the test suite meant to be integrated to other tools (CI/CD/Frameworks)?
  • Are there any advanced automation scenarios (chatbots, IOT, location, audio, etc.)?
  • What are the cost boundaries (tools, project, lab, etc.)
  • Is the test suite meant to be executed at large scale?
  • Is the project a new one, or an additional layer of coverage on top of existing code-based suite? (Selenium/Appium, etc.)

Diving Deeper

Now that we’ve listed some important consideration, let’s explain them a bit deeper.

For teams that are already working on a project (web/Mobile), and have implemented a good working amount of code-based test scenario that are embedded into processes, CI/CD, and other triggers, such consideration should be heavily considered – what is the incentive to change? are there coverage gap in the code-based suite? is there too much noise and flakiness attached to the existing test code? etc. Only if there is a good incentive like the ones mentioned, teams should consider adding codeless test scenarios into their pipeline.

On the other hand, for teams that are just starting a new project, that’s a perfect timing to look into the entire team skills, and decide based on the technology the project is built on, what tools to use – if might make sense for example, for a newly created website to combine a Selenium framework that SDETs that are Java/JavaScript developers would lead together with business testers that can remove some of the load from them via ML-Driven codeless selenium tools.

After covering use cases, quality of existing test suite, new vs. existing projects, lets also consider the time-frames and budget allocated to the project. It is clear that recording codeless scripts takes on average 6-10 times faster than coding the same scenario in Java or other development language. It involves setting up the platform and test environment, coding, debugging, executing at scale, assertions, and more. This obviously also translate into $$ savings. On the other hand, not all test scenarios can be easily recorded, since, for some advanced flows, coding might be a better approach and an easier one to maintain over time. This is why, sometimes it is better to look at the job-to-be-done, prior to rushing into scripting.

Code and Codeless Creation is Key for High Test Automation Coverage

Next in the overall debate is the Eco-system and tools landscape within the organization. Including a new technology is not easy, often not well-accepted, and also not always justified. In today’s reality when squad teams are working together and consists of a variety of resources with varying skills, objectives, and preferences, integrating a new technology should be done with proper consideration, and with proper validation that it “plays” nice within the other existing tools. Codeless tools in that context, should fill in an important gap within the team, integrate well into existing CI/CD and other processes, and not cause duplication of effort, or additional overhead.

Lastly for this blog (not for the entire debate), I would touch the cost of maintenance of test automation scripts. This is perhaps one of the problematic items for any test automation team. Writing a script once, making it run across platforms over time is an easier said than done task. Applications are constantly changing, and so does the platforms under test (mobile devices/OS versions, Browsers), therefore, scripts needs to be properly maintained to ensure clean and noise-free pipeline. Codeless in many ways addresses such challenge through self-healing of elements, test steps, and more. It can be also achieved within code-based projects through advanced reporting and analysis, with automated root-cause analysis and other methods, but codeless does shine the most in such cases.

Perfecto/TestCraft Object Self-Healing and Weight Mechanism (ML)

Bottom Line

I tried to keep this blog short and to the point, and leave the practitioners the decision-making across the 2 methods. As written in this post, there are plenty of questions to address prior to adopting a codeless tool, and how to combine it within existing code-based suites. Combining both methods in my honest opinion is the way to go in the future, and the way to maximize the overall test automation coverage with greater efficiency across the teams. Make the right decision that fits the project now, and also in the long-run.

I will be running a live webinar covering the exact blog topic hosted by Shani Shoham from 21. Feel free to register here

Most Recommended Software Testing Books to Read in 2020 and Beyond

As we kick of a new decade of software development and testing, and as digital continuous to challenge test automation engineers that are trying to fit the testing within shorter then ever cycles, here are the top recommended software testing books to consider – the order isn’t the priority, they are all awesome books and equally recommended:

#1 Agile Testing – Lisa Crispin and Janet Gregory

Readers will come away from this book understanding

  • How to get testers engaged in agile development
  • Where testers and QA managers fit on an agile team
  • What to look for when hiring an agile tester
  • How to transition from a traditional cycle to agile development
  • How to complete testing activities in short iterations
  • How to use tests to successfully guide development
  • How to overcome barriers to test automation

#2 More Agile Testing – Lisa Crispin and Janet Gregory

Main learning objectives from the book:

  • How to clarify testing activities within the team
  • Ways to collaborate with business experts to identify valuable features and deliver the right capabilities
  • How to design automated tests for superior reliability and easier maintenance
  • How agile team members can improve and expand their testing skills
  • How to plan “just enough,” balancing small increments with larger feature sets and the entire system
  • How to use testing to identify and mitigate risks associated with your current agile processes and to prevent defects
  • How to address challenges within your product or organizational context
  • How to perform exploratory testing using “personas” and “tours”
  • Exploratory testing approaches that engage the whole team, using test charters with session- and thread-based techniques
  • How to bring new agile testers up to speed quickly–without overwhelming them

#3 Hands on Mobile App Testing – Daniel Knott

Readers will learn how to

  • Establish your optimal mobile test and launch strategy
  • Create tests that reflect your customers, data networks, devices, and business models
  • Choose and implement the best Android and iOS testing tools
  • Automate testing while ensuring comprehensive coverage
  • Master both functional and nonfunctional approaches to testing
  • Address mobile’s rapid release cycles
  • Test on emulators, simulators, and actual devices
  • Test native, hybrid, and Web mobile apps
  • Gain value from crowd and cloud testing (and understand their limitations)
  • Test database access and local storage
  • Drive value from testing throughout your app life-cycle
  • Start testing wearables, connected homes/cars, and Internet of Things devices

#4 Enterprise Continuous Testing – Wolfgang Platz

Enterprise Continuous Testing: Transforming Testing for Agile and DevOps introduces a Continuous Testing strategy that helps enterprises accelerate and prioritize testing to meet the needs of fast-paced Agile and DevOps initiatives. Software testing has traditionally been the enemy of speed and innovation—a slow, costly process that delays releases while delivering questionable business value. This new strategy helps you test smarter, so testing provides rapid insight into what matters most to the business.

#5 Continuous Testing for DevOps Professionals – Eran Kinsbruner and Leading Market Experts

Continuous Testing for DevOps Professionals is the definitive guide for DevOps teams and covers the best practices required to excel at Continuous Testing (CT) at each step of the DevOps pipeline. It was developed in collaboration with top industry experts from across the DevOps domain from leading companies such as CloudBees, Tricentis, Testim.io, Test.ai, Perfecto, and many more.The book is aimed at all DevOps practitioners, including software developers, testers, operations managers, and IT/business executives

#6 AccelerateThe Science of Lean Software and DevOps, Nicole Forsgren

How can we apply technology to drive business value? For years, we’ve been told that the performance of software delivery teams doesn’t matter―that it can’t provide a competitive advantage to our companies. Through four years of groundbreaking research to include data collected from the State of DevOps reports conducted with Puppet, Dr. Nicole Forsgren, Jez Humble, and Gene Kim set out to find a way to measure software delivery performance―and what drives it―using rigorous statistical methods. This book presents both the findings and the science behind that research, making the information accessible for readers to apply in their own organizations.

#7 Complete Guide to Test Automation, Arnon Axelrod

  • Know the real value to be expected from test automation
  • Discover the key traits that will make your test automation project succeed
  • Be aware of the different considerations to take into account when planning automated tests vs. manual tests
  • Determine who should implement the tests and the implications of this decision
  • Architect the test project and fit it to the architecture of the tested application
  • Design and implement highly reliable automated tests
  • Begin gaining value from test automation earlier
  • Integrate test automation into the business processes of the development team
  • Leverage test automation to improve your organization’s performance and quality, even without formal authority
  • Understand how different types of automated tests will fit into your testing strategy, including unit testing, load and performance testing, visual testing, and more

#8 The DevOps Handbook, Gene Kim, Jez Humble, Patrick Debois, John Willis

More than ever, the effective management of technology is critical for business competitiveness. For decades, technology leaders have struggled to balance agility, reliability, and security. The consequences of failure have never been greater―whether it’s the healthcare.gov debacle, cardholder data breaches, or missing the boat with Big Data in the cloud. And yet, high performers using DevOps principles, such as Google, Amazon, Facebook, Etsy, and Netflix, are routinely and reliably deploying code into production hundreds, or even thousands, of times per day. Following in the footsteps of The Phoenix Project, The DevOps Handbook shows leaders how to replicate these incredible outcomes, by showing how to integrate Product Management, Development, QA, IT Operations, and Information Security to elevate your company and win in the marketplace

#9 The Digital Quality Handbook – Eran Kinsbruner and Industry Experts

As mobile and web technologies continue to expand and basically drives large organizational business in virtually every vertical or industry, it is critical to understand how to take existing release practices for mobile and web apps to the next level, including software development life cycle (SDLC), tools, quality, etc. Organizations which are already enjoying the power of digital are still struggling with various challenges that can be related to many factors, such as:

  • SDLC and processes maturity
  • Expanding test coverage to include more non-functional testing, user condition testing, etc.
  • Coping with existing limitations of open source tools and frameworks
  • Sustaining correctly sized and up-to-date mobile test labs
  • Getting proper quality insights upon each test cycle prior and post production
  • Branching wisely cross-platform and cross-feature test suites

#10 Specification by Example , How Successful Teams Deliver the Right Software, Gojko Adzic

Gojko has a list of great books, this is one of the great ones, but check out other of his books as well.

Specification by Example is an emerging practice for creating software based on realistic examples, bridging the communication gap between business stakeholders and the dev teams building the software. In this book, author Gojko Adzic distills interviews with successful teams worldwide, sharing how they specify, develop, and deliver software, without defects, in short iterative delivery cycles.

#11 Clean CodeA Handbook of Agile Software Craftsmanship, Robert C. Martin

Readers will come away from this book understanding

  • How to tell the difference between good and bad code
  • How to write good code and how to transform bad code into good code
  • How to create good names, good functions, good objects, and good classes
  • How to format code for maximum readability
  • How to implement complete error handling without obscuring code logic
  • How to unit test and practice test-driven development

#12 Continuous DeliveryReliable Software Releases through Build, Test, and Deployment Automation, Jez Humble and David Farley

The authors introduce state-of-the-art techniques, including automated infrastructure management and data migration, and the use of virtualization. For each, they review key issues, identify best practices, and demonstrate how to mitigate risks. Coverage includes

  • Automating all facets of building, integrating, testing, and deploying software
  • Implementing deployment pipelines at team and organizational levels
  • Improving collaboration between developers, testers, and operations
  • Developing features incrementally on large and distributed teams
  • Implementing an effective configuration management strategy
  • Automating acceptance testing, from analysis to implementation
  • Testing capacity and other non-functional requirements
  • Implementing continuous deployment and zero-downtime releases
  • Managing infrastructure, data, components and dependencies
  • Navigating risk management, compliance, and auditing

#13 The Guide to Software Testability, Ash Winter and Rob Meaney

Learn practical insights on how testability can help bring teams together to observe, control and understand the systems they build. Enabling them to better meet customer needs, achieve a transparent level of quality and predictability of delivery.

#14 A Practical Guide to Testing in DevOps, Katrina Clokie

A Practical Guide to Testing in DevOps offers direction and advice to anyone involved in testing in a DevOps environment

#15 Test Automation University, Angie Jones and Applitools

While not a book, a great shout out to my colleague, friend and co-author in one of my above mentioned books Angie Jones for launching, leading and building the Test Automation University. This is obviously an additional online resource that complements books and other written material.

Summary

I am sure that there are plenty of other great and practical books, but i went with this list as a start. If you feel that there must be an additional up to date book, reach out to me, and I will be more than happy to add to this list.

Happy Reading!

 

 

Core Pillars of Stable Test Automation Suites

For those who follow me, you already know that to build a continuous testing suites that scales, and that lasts for more than few software iterations, teams must follow rigorous processes.

When i say teams – I mean developers, test engineers and business testers.

 

 

This post isn’t about balancing the work load between personas, but rather on continuously sharpening the test suites value to the entire team.

As we close a decade and enter a new one, and with some cool advancements in the technologies that include AI/ML but also challenging platforms like PWAs, Foldables, 5G and IOT – it’s the perfect time to re-evaluate our testing management and maintenance processes.

What Causes Test Instabilities?

Especially across the digital landscape, there are quite a few recurring patterns that causes test instabilities or flakiness.

  • There are the scripts and frameworks that we use – in this category we can list object locators strategy, popups (security, system), coding skills, timing and steps synchronizations and more.
  • There are backend issues around services, networking and up to date test data and environments.
  • Lab related issues that includes platforms being unavailable or poorly setup for testing (screen is locked, network is disconnected, app isn’t installed, device isn’t in ready state mode)
  • Lastly, Orchestration – This is a tricky root cause since there are not that many early warnings to these kind of issues up until you execute and scale up. Not having sufficient platform to test against, or knowing that a platform is in use is often hard to find (but – not impossible :))

In addition to the above 4 major categories, there are also of course the software development dynamics that includes advancements in the product, market changes that impact your test scripts and infrastructure, and also the external dependencies that you cannot always control (network carriers, 3rd party services that you depend on, etc.).

Test Automation Certification for Value vs. ROI

While there is no 100% safety net for the above mentioned RCAs (root cause analysis), but there are few steps that teams can take and enforce to minimize the risks.

My few recommended tips that should be examined every 2-3 software releases/iterations are:

  1. Think with the end in mind when you write a test automation script. Will the test provide value more than just once? Which test suites/types such test will fit (regression, functional, unit, etc.)
  2. Consider the maintainability of such test script over time, how difficult will that be? and will it be worth the hassle?
  3. Certify the test script prior to integrating it into any pipeline. Certification should address the stability of the test across multiple platforms (only works on my machine is not an option), test execution duration (Less than 5 minutes please), If it is a test that detected defects it needs to be scored somehow as a higher value test that others.
  4. Monitor and measure the impact of your test suites and correct not longer than once a quarter!

The above image is an example of an external dependency that can impact the performance of your app. Assuming you test your mobile app against real cellular networks, you should acknowledge that not every carrier behave and performs the same, and it may impact your overall results. Knowing, measuring and taking this into account can save false negatives and other wrong speculations.

Lastly, and as this section implies – it is time we stop measuring test automation ROI and $ but clear value and risk mitigation to the business. Test automation value is by far more wide than the legacy ROI metrics that were simply covering for cost of test creation and execution regardless of what the test executions actually results in.

I have recently delivered a session about test automation stability for the OnlineTestConf. You can view the recording and slides here

Power Of Analytics

While a lot of the above might be clear to many practitioners, what i often see in the market is that the time element prevents teams from actually seeing what’s wring with their testing infrastructures. Teams invest a lot of money, resources and of course time into building a cool set of testing suites, however once their done, the auto pilot steps in, and until something is broken, these suites remains blind spots. This is again, a legacy practice, and in the modern DevOps/Agile/Continuous Testing era, teams ought to monitor and gain maximum visibility into their test code continuously!

As the above visual suggest – only when you look into the reports in a smart way, you can improve quality, deliver fast and up to date feedback and Yes – get some ROI (in a form of value) from your investment.

Imagine you can upon demand answer questions like –

  • what are my most problematic test scenarios?
  • what are my most flaky or buggy platforms (mobile/web)?
  • which job within my CI is the longest?
  • Which test cases must be retired or be placed in a “blocked” bucket for maintenance (due to popups, objects, other)?

Knowing the above answers upon and perhaps prior to clicking on the RUN button could be a major productivity boost to your entire cycle, wouldn’t it?

The below are 2 real life example from the Perfecto tool, but you can think about similar implementation as well – In the below, based on AI and smart algorithms the tool scans the test reports for pre-defined patterns like popups, elements not found, platforms in use and others, but also allows teams to customize these and add unique and relevant RCAs on their own to better slice and dice the test data.

Bottom Line

As we wrap a decade of software development and testing, it’s perhaps time that we take our test automation a level up and inject smart algorithms, processes and more so we are always on top of what we build, and improve whenever there is a need.

Happy Testing!